FCCC REPRESENTATIVE - LIMITED TENURE Job
Mayo Clinic
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Post Date: Jan 24, 2018
Job Type: Full time
Start Date: - n/a -
Salary: - n/a -
Location: US - Minnesota - Albert Lea
Job Reference: 86599BR
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Description
Department: Rev Cycle

A Life-Changing Career

Position Summary: This is a 1 year limited tenure position to support the current Insurance Verification team with insurance eligibility verification and insurance denial management.
The current staff's work will be transitioning to a call center environment. This position will be needed to help maintain the volume of insurance verification completed during this transition.
This position is benefit eligible but does have a tentative end date of 7/31/18. At that time, this staff person will either term out of the system or need to have accepted a different role with Mayo Clinic by that time.

Responsibilities: This role reports up through the Revenue Cycle Patient Access team. The FCCCR reports to the Patient Access Supervisor, and interacts with and responds to requests from patients, providers, insurance companies, OAM scheduling staff, the prior authorization team and others as needed.

Qualifications: Minimum Education: High School Diploma or GED required

Minimum Experience: 2+ years of relevant experience required

Additional Requirements include:

Ability to read and communicate effectively

Basic computer/keyboarding skills, intermediate mathematic competency

Good written and verbal communication skills

Knowledge of proper phone etiquette and phone handling skills

Additional Qualifications: Position requires good verbal communication skills and the ability to work in a complex and patient-centered environment. Incumbents must be comfortable with ambiguity, exhibit good decision making and judgment capabilities, and attention to detail. It is expected that staff are self-motivated, self-directed and highly organized and agree to promote a productive, collegial workplace. Staff should have the ability to prioritize work and handle a variety of tasks simultaneously. Belief in the mission and strong ethical conduct is essential. Knowledge of and experience using an Epic RC/EMR system is preferred.

Benefit Eligible: Yes
Exemption Status: Non-exempt
Compensation Detail: Education, experience and tenure may be considered along with internal equity when job offers are extended.
Hours/Pay Period: 80
Schedule Details:
Monday-Friday, daytime hours.


Recruiter: Veronica (Ronnie) Bartz

Why Mayo Clinic? Mayo Clinic provides the highest quality patient care by placing the needs of the patient first. We are the largest integrated, not-for-profit medical group practice in the world with approximately 60,000 employees working in a unique environment that brings together the best in patient care, groundbreaking research and innovative medical education. We offer a highly competitive compensation package, which includes exceptional benefits, and have been recognized by FORTUNE magazine as one of the top 100 “Best Companies to Work For”.

Site Description: Albert Lea is a community of 18,000 in scenic Southern MN, surrounded by several lakes and located just 90 minutes south of Minneapolis and 60 miles from Mayo Clinic in Rochester. Excellent family amenities include a community focus on education (new high school, superb test scores), 38 city parks, 6 nearby golf courses, cultural events, festivals, performing arts, 250 miles of groomed snowmobile trails, Blazing Star Recreational Trail, and Audubon Nature and Wildlife Preserve. Austin is a community of 23,000 surrounded by prairies, rivers and valleys just 90 minutes south of Minneapolis/St. Paul and 40 minutes west of Mayo Clinic in Rochester. Excellent public and parochial education system, including programming for students with special needs and gifted students. Great recreation options including trout fishing, hunting, cross-country skiing, camping, hiking, cycling, indoor/outdoor tennis, canoeing and golfing.

Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).

Job Posting Category: Accounting/Billing/Finance, Office/Secretarial/Clerical Support
Job Posting Number: 86599BR



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